Most Leads Aren't Lost. They're Just Never Followed Up.
You've already paid for the enquiry. Then it sits in an inbox for two days while someone gets to it, and by then they've booked with whoever answered first. We build the follow-up systems that stop that happening — instant responses, sequences that keep working on the people who aren't ready yet, and a CRM that tells you which ones are worth a call today.
Get My Free Growth PlanWhat we build
Instant lead response
An enquiry gets an email and an SMS within 60 seconds, and the right person on your team gets a notification. Response speed is one of the few things in marketing with a direct, well-documented link to conversion rate.
Nurture sequences
Most enquiries aren't ready to buy today. Email and SMS sequences keep you in front of them until they are, without someone having to remember to chase.
CRM setup and lead scoring
Every lead in one place, tagged by source, scored by behaviour. Your sales team works the warm ones first instead of starting at the top of a list.
Email and SMS marketing
Klaviyo for ecommerce, HubSpot or GoHighLevel for service businesses. Abandoned cart, post-purchase, win-back, review requests and reactivation of the database you've already built.
Review generation
Automated requests at the right moment after a job or purchase. This feeds Local SEO directly — review volume and recency are ranking factors in the map pack, and it's the cheapest way to improve both.
Reporting and attribution
Leads tracked from first click through to closed sale, so you can see which campaigns produce revenue rather than which produce enquiries.
How it works
- 1. Map what happens now - week 1. We follow a lead through your current process and find where things stall. Usually there's one obvious gap costing more than all the others combined.
- 2. Build - weeks 2-4. Platform setup, sequences written and built, CRM configured, integrations connected and tested end to end with real submissions.
- 3. Refine - ongoing. Open rates, reply rates and conversion by sequence. We cut what isn't working and extend what is.
Who this is for
- Businesses generating enquiries that take more than an hour to get a first response
- Service businesses with a long consideration period — trades, healthcare, education, professional services
- Ecommerce stores with a decent email list and no flows set up
- Anyone whose leads live in a spreadsheet, an inbox, or somebody's head
Who it isn't for
Businesses getting fewer than a handful of enquiries a month. Fix the lead volume first, then automate the follow-up. Automating a trickle just makes a tidier trickle.
Results & Pricing
Case Study: Service Provider Automation - Average response time dropped from 14 hours to 60 seconds. 100% of leads contacted within an hour. Automated sequences now account for 25% of total revenue.
Setup starts from $2,500 depending on complexity. Ongoing management from $1,000 a month.
Platform costs are separate and paid directly to the provider. We'll recommend based on what you need, not on commission.
FAQ
Which platform do you use?
Klaviyo for ecommerce, HubSpot or GoHighLevel for service businesses. If you're already on something that works, we'll usually build in that rather than migrate you for the sake of it.
Will it feel automated to my customers?
Not if it's written properly. The sequences we write sound like a person sent them, because someone did — just in advance.
Do I need a CRM already?
No. If you don't have one we'll recommend and set one up as part of the build.
What about spam rules?
Everything is built to comply with the Spam Act 2003 — consent recorded, sender identified, unsubscribe in every message. The same applies to SMS, and we set it up that way from the start rather than retrofitting it.
Can you fix sequences someone else built?
Yes. We'll audit what's there, keep what works and rebuild the rest.